Comments on: Marketing Idea of the Month – Tips on Responding to Negative Online Reviews http://partnerblog.spafinder.co.uk/spafinder-the-global-spa-wellness-directory/tips-on-responding-to-negative-online-reviews Tue, 17 Jan 2012 15:38:50 -0600 http://wordpress.org/?v=2.9.1 hourly 1 By: Sharon Carroll http://partnerblog.spafinder.co.uk/spafinder-the-global-spa-wellness-directory/tips-on-responding-to-negative-online-reviews/comment-page-1#comment-48 Sharon Carroll Mon, 04 Oct 2010 13:09:18 +0000 http://partnerblog.spafinder.co.uk/?p=112#comment-48 I’m so sorry to hear you may have had food poisoning following your recent visit to our Spa. We treat any such matter very seriously and would ask that you contact us urgently to discuss the matter in more detail. It’s vital for us to establish when you visited us so that we can isolate the potential source of the problem and take up the matter with our suppliers. I very much look forward to hearing from you. Sharon I’m so sorry to hear you may have had food poisoning following your recent visit to our Spa. We treat any such matter very seriously and would ask that you contact us urgently to discuss the matter in more detail. It’s vital for us to establish when you visited us so that we can isolate the potential source of the problem and take up the matter with our suppliers.

I very much look forward to hearing from you.
Sharon

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